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New Top-up Option: Instant Top-Ups with FPS (Faster Payment System)

We are excited to enable a new option for topping up your Neat Personal Card using FPS (Faster Payment System). It is instant and fully digital. Currently, this function is available for HSBC, Bank of China, Hang Seng, and Standard Chartered customers.

If you use other banks, you can continue making cash deposits or sending funds to the ePayLinks bank account (using FPS) to top up your Neat Personal Card. For Neat Business, nothing changes and you can keep using your bank account number in Standard Chartered to add funds to your account.

Step-by-step instructions:

Step 1: First, go to the transfer page (not the dedicated FPS page) on your bank's e-banking webpage or app

(Please note that for Bank of China and Standard Chartered users, Neat FPS Top-up only works on webpage, not app)

Step 2: Input the following information:

- Beneficiary bank: (930) EPAYLINKS TECHNOLOGY CO. LIMITED

- Account number: Last 12 digits of your card, starting with 3800

- Beneficiary Name: First Name + ALL Middle Names + ALL Last Names (Full name as shown on passport) *Please note that this format applies for both Chinese and English names.

Step 3: Confirm and done!

What it looks like on HSBC: (Web or app)

What it looks like on Bank of China: (Web only)

What it looks like on Hang Seng: (Web or app)

What it looks like on Standard Chartered: (Web only)

Got questions? We're here to help! Email us at support@neat.hk