Neat Business Pricing

We keep our pricing simple and straightforward. And we won't surprise you with any hidden fees.


Neat Business Features

Dedicated Payment InstructionsFree
Account opening and maintenanceFree
Neat iOS and Android AppFree
Expense management and real-time notificationsFree
Multilingual customer supportFree


Neat Prepaid MasterCardHK$60
Per Card/Month
Transaction RefundHK$4
Card ReplacementHK$50
ATM Withdrawal2%
HK$25 Minimum Fee
Foreign Merchant Fee*1.5%
Inactivity Fee**HK$12.5

* Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. Uber) use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country, press the transaction in the Neat App and you will be able to view all details.

** Inactivity fee will be charged after six months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.


Outgoing Payments

Payment to Neat Personal CardFree
Standard Payment to Hong Kong bank account
Next Business Day
Express Payment to Hong Kong bank account
Same Business Day
USD payment to Hong Kong bank accountUS$8
International PaymentHK$90 / US$12

Incoming Payments

FPS Payment from Hong Kong bank accountHK$2
Express Payment from Hong Kong bank account (CHATS)HK$15 / US$2
International Payment*HK$50

*International payments processed over the SWIFT network to Neat or any bank may incur a variety of fees, outside of our control. Usually, payments are processed by a network of banks (intermediary / correspondent banks), which charge a handling fee.

New pricing will apply from December 1, 2019. You can find the details here.

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