Neat Business Pricing
We keep our pricing simple and straightforward. And we won't surprise you with any hidden fees.
Neat Business Features
| Dedicated Payment Instructions | Free |
| Account opening and maintenance | Free |
| Neat iOS and Android App | Free |
| Expense management and real-time notifications | Free |
| Multilingual customer support | Free |
Cards
| Neat Prepaid MasterCard | HK$60 Per Card/Month |
| Transaction Refund | HK$4 |
| Card Replacement | HK$50 |
| ATM Withdrawal | 2% HK$25 Minimum Fee |
| Foreign Merchant Fee* | 1.5% |
| Inactivity Fee** | HK$12.5 Month |
* Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. Uber) use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country, press the transaction in the Neat App and you will be able to view all details.
** Inactivity fee will be charged after six months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.
Outgoing Payments
| Payment to Neat Personal Card | Free |
| Standard Payment to Hong Kong bank account Next Business Day | HK$30 |
| Express Payment to Hong Kong bank account Same Business Day | HK$60 |
| USD payment to Hong Kong bank account | US$8 |
| International Payment | HK$90 / US$12 |
Incoming Payments
| FPS Payment from Hong Kong bank account | HK$2 |
| Express Payment from Hong Kong bank account (CHATS) | HK$15 / US$2 |
| International Payment* | HK$50 |
*International payments processed over the SWIFT network to Neat or any bank may incur a variety of fees, outside of our control. Usually, payments are processed by a network of banks (intermediary / correspondent banks), which charge a handling fee.
New pricing will apply from December 1, 2019. You can find the details here.