Neat Business Pricing

We keep our pricing simple and straightforward. And we won't surprise you with any hidden fees.

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Neat Business Features

Dedicated Payment InstructionsFree
Account opening and maintenanceFree
Neat iOS and Android AppFree
Expense management and real-time notificationsFree
Multilingual customer supportFree
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Cards

Neat Prepaid MasterCardHK$60
Per Card/Month
Transaction RefundHK$4
Card ReplacementHK$50
ATM Withdrawal2%
HK$25 Minimum Fee
Foreign Merchant Fee*1.5%
Inactivity Fee**HK$12.5
Month

* Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. Uber) use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country, press the transaction in the Neat App and you will be able to view all details.

** Inactivity fee will be charged after six months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.

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Outgoing Payments

Payment to Neat Personal CardFree
Standard Payment to Hong Kong bank account
Next Business Day
HK$30
Express Payment to Hong Kong bank account
Same Business Day
HK$60
USD payment to Hong Kong bank accountUS$8
International PaymentHK$90 / US$12
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Incoming Payments

FPS Payment from Hong Kong bank accountHK$2
Express Payment from Hong Kong bank account (CHATS)HK$15 / US$2
International Payment*HK$50

*International payments processed over the SWIFT network to Neat or any bank may incur a variety of fees, outside of our control. Usually, payments are processed by a network of banks (intermediary / correspondent banks), which charge a handling fee.

New pricing will apply from November 1, 2019. You can find the details here.

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