Neat Business Pricing

This pricing will apply from November 1, 2019
Accounts
Outgoing
Transfers
Cards
Integrations
Support
When
exceeding plan
limits
Freelancer
HK$99
/mo
What's included
Start-Up
HK$299
/mo
What's included
Growth
HK$699
/mo
What's included
Enterprise
HK$3,999
/mo
What's included
HKD in HK
HKD & USD in HK
HKD & USD in HK
EUR & GBP in EU
USD in US (coming soon)
HKD, USD, EUR in HK
EUR & GBP in EU
USD in US (coming soon)
5 HKD Transfers in HK
25 HKD Transfers in HK
5 International Transfers
50 HKD Transfers in HK
20 International Transfers
50 EUR/GBP Transfers in EU
200 HKD transfers in HK
100 International Transfers
200 EUR/GBP Transfers in EU
1 Prepaid Mastercard
3 Prepaid Mastercards
5 Prepaid Mastercards
50 Prepaid Mastercards
Xero Integration
Xero Integration
Xero Integration
Multilingual Support
Multilingual Support
Multilingual Support
Multilingual Support
HKD Transfer in HK
USD Transfer in HK
International Transfer
EUR/GBP Transfer in EU
Cards
HK$30
NA
HK$90
NA
HK$60
card / month
HKD Transfer in HK
USD Transfer in HK
International Transfer
EUR/GBP Transfer in EU
Cards
HK$20
HK$65
HK$60
NA
HK$60
card / month
HKD Transfer in HK
USD Transfer in HK
International Transfer
EUR/GBP Transfer in EU
Cards
HK$10
HK$65
HK$30
HK$10
HK$60
card / month
HKD Transfer in HK
USD Transfer in HK
International Transfer
EUR/GBP Transfer in EU
Cards
HK$5
HK$65
HK$20
HK$5
HK$60
card / month
Freelancer
HK$99
/mo
What's included
HKD Account in HK
5 HKD transfers in HK
1 Prepaid Mastercard
Multilingual Support

When Exceeding Plan Limits

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- HKD Transfer in HK - HK$30
- International Transfer - HK$90
- Cards - HK$60 per card / per month

Start-Up
HK$299
/mo
What's included
HKD & USD Account in HK
25 HKD transfers in HK
5 International Transfers
3 Prepaid Mastercards
Xero Integration
Multilingual Support

When Exceeding Plan Limits

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- HKD Transfer in HK - HK$20
- USD Transfer in HK - HK$95
- International Transfer - HK$60
- Cards - HK$60 per card / per month

Growth
HK$699
/mo
What's included
HKD & USD Account in HK
EUR & GBP Account in EU
50 HKD transfers in HK
20 International Transfer
50 SEPA transfers in EU
5 Prepaid Mastercards
Multilingual Support

When Exceeding Plan Limits

>

- HKD Transfer in HK - HK$10
- USD Transfer in HK - HK$95
- International Transfer - HK$30
- EUR/GBP  Transfer in EU - HK$10
- Cards - HK$60 per card / per month

Enterprise
HK$3,999
/mo
What's included
HKD, USD & EUR Account in HK
EUR & GBP Account in EU
200 HKD transfers in HK
100 International Transfer
200 SEPA transfers in EU
25 Prepaid Mastercards
Multilingual Support

When Exceeding Plan Limits

>

- HKD Transfer in HK - HK$5
- USD Transfer in HK - HK$95
- International Transfer - HK$20
- EUR/GBP Transfer in EU - HK$5
- Cards - HK$60 per card / per month

Incoming Payments
Local ACH Payment- HKD account
FREE
Local FPS Payment - HKD Account
At bank's charge - HK$2
Local USD Payment- USD Account in HK
At bank's charge - US$2
International Payment - HKD Account
At bank's charge - HK$65
Local SEPA Payment - EUR / GBP Account
At bank's charge - GBP 0.15 / EUR 0.07
International Payment - EUR / GBP Account
At bank's charge - GBP8
Cards
ATM Withdrawal
2%
HK$25 MINIMUM FEE
Foreign Merchant Fee
1.5%*
Transaction Refund
HK$4
Inactivity Fee
HK12.5 / month**
Card Replacement
HK$50

* Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. UBER) use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country, press the transaction in the Neat App and you will be able to view all details.
** Inactivity fee will be charged after 6 months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.

Find our current pricing here

Pricing FAQ

Can I make or receive international payments in the HKD account?

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Yes, if you have just the HKD account, you are still able to receive payments from around the world; your funds will be automatically converted to HKD.

You can make payments to 35+ countries, and your funds will be converted to the destination currency.

Can I cancel or change my plan?

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Your subscription will be charged at the beginning of the month. You can cancel your plan at any time and your subscription will be cancelled from the next billing cycle.

You can upgrade or downgrade your subscription at any time. When you downgrade your plan, the new price will apply from the next billing cycle.

What is the advantage of having a EUR or GBP account in Europe?

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The advantage of having a EUR or GBP account in Europe, is that it functions as a local account. This means that when your customers pay into it, you're not faced with currency conversion and international transfer fees, and you will not lose any fees to intermediary banks. The same is true when you want to make a payment to anyone in Europe from the EUR account. If you have a EUR account in Hong Kong, it will allow you to avoid currency conversion, but you will still pay international transfer fees when accepting payments from Europe. You can read more in our blog post.

Am I limited to the transfers or cards in my plan?

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No, you are not limited to the amount of transfers or cards in your plan. The transfers and cards in your plan are included in your monthly subscription fee and you do not have to pay additional fees for these.

If you want to make transfers or order cards beyond your plan limit, the fees in the "when exceeding plan limits" section apply.

More questions? You can find our general FAQs here.