We hold a Money Lenders License, Money Service Operator Licence, and a TCSP license here in Hong Kong, and work closely with regulated partners such as Railsbank (who is a regulated Electronic Money Institution
in the U.K.) and ePaylinks (an HKMA Stored Value Facility license
holder in Hong Kong) to ensure we operate with the highest standards of security and compliance.
What's more, following the HKMA’s SVF license requirements, your funds are stored in a segregated bank account at ICBC (Asia), the Hong Kong subsidiary of ICBC, the largest bank in the world by assets. This means that even if something happens to Neat, for whatever reason, your funds would remain unaffected.