* In case card gets stolen or lost. When card expires, Neat will provide a new card free of charge. ** Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. UBER) use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country, press the transaction in the Neat App and you will be able to view all details. *** Inactivity fee will be charged after 6 months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.
MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.
The Neat Card is issued by ePaylinks Technology Co. Ltd (“ePaylinks”), a licensed MasterCard® prepaid card issuer in Hong Kong.
ePaylinks holds Stored Value Facility “SVF” license SVF0011 issued by the Hong Kong Monetary Authority (“HKMA”)