* In case card gets stolen or lost. When card expires, Neat will provide a new card free of charge.
** Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. UBER)
use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country,
press the transaction in the Neat App and you will be able to view all details.
*** Inactivity fee will be charged after 6 months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.