Neat Personal pricing

We keep our pricing simple and straightforward. And we won’t surprise you with any hidden fees.
Neat Personal Features
Account opening and maintenance
free
Neat iOS and Android app
free
Expense management with real-time notifications
free
Multilingual customer support
free
Cards
Neat Prepaid MasterCard
FREE
Transaction Refund
HK$4
Card Replacement
HK$50
ATM Withdrawal
2%
HK$25 MINIMUM FEE
Foreign Merchant Fee*
1.5%
Inactivity Fee **
HK$12.5
PER MONTH

* Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. UBER) use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country, press the transaction in the Neat App and you will be able to view all details.
** Inactivity fee will be charged after 6 months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.

Outgoing Payments
To Neat Personal Card
free
Local bank tansfer
COMING SOON
Express local bank transfer
COMING SOON
International bank transfer
COMING SOON