Business
Personal

Neat Personal pricing

We keep our pricing simple and straightforward. And we won’t surprise you with any hidden fees.
Neat Personal Features
Account opening and maintenance
free
Neat iOS and Android app
free
Expense management with real-time notifications
free
Multilingual customer support
free
Cards
Neat Prepaid MasterCard
FREE
Transaction Refund
HK$4
Card Replacement
HK$50
ATM Withdrawal
2%
HK$25 MINIMUM FEE
Foreign Merchant Fee*
1.5%
Inactivity Fee **
HK$12.5
PER MONTH

* Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. UBER) use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country, press the transaction in the Neat App and you will be able to view all details.
** Inactivity fee will be charged after 6 months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.

Incoming Payments
FPS & Standard Local Bank Payment
free
Express Local Bank Payment (CHATS)
HK$15
International Payment
HK$60
ATM Cash Top-Up
FREE
Outgoing Payments
Neat Card
FREE
Local Bank Transfer
COMING SOON
International Bank Transfer
COMING SOON

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© Neat Limited 2019

Money Lenders Licence No. 0114 / 2019
Warning: You have to repay your loans. Don't pay any intermediaries.
‍
Neat Global Limited is a registered agent of PayrNet Limited which is an Electronic Money Institution authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (900594) for the issuing of electronic money
‍

Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.
The Neat Card is issued by ePaylinks Technology Co. Ltd (“ePaylinks”), a licensed Mastercard® prepaid card issuer in Hong Kong.
ePaylinks holds Stored Value Facility “SVF” LIcence SVF0011 issued by the Hong Kong Monetary Authority (“HKMA”)