Neat Personal Pricing
We keep our pricing simple and straightforward. And we won't surprise you with any hidden fees.
Neat Personal Features
| Account opening and maintenance | Free | |
| Neat iOS and Android App | Free | |
| Expense management with real-time notifications | Free | |
| Multilingual customer support | Free |
Cards
| Neat Prepaid MasterCard | Free |
| Transaction Refund | HK$4 |
| Card Replacement | HK$50 |
| ATM Withdrawal | 2% HK$25 Minimum Fee |
| Foreign Merchant Fee* | 1.5% |
| Inactivity Fee** | HK$12.5 Per Month |
* Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. Uber) use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country, press the transaction in the Neat App and you will be able to view all details.
** Inactivity fee will be charged after six months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.
Outgoing Payments
| Neat Card | Free |
| Local Bank Transfer | HK$15 |
| International Bank Transfer | HK$50 |
Incoming Payments
| FPS & Standard Local Bank Payment | Free |
| Express Local Bank Payment (CHATS) | HK$15 |
| International Payment | HK$60 |
| ATM Cash Top-Up | Free |
View our full pricing here.
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