Business
Personal

Neat Personal pricing

We keep our pricing simple and straightforward. And we won’t surprise you with any hidden fees.
Neat Personal Features
Account opening and maintenance
free
Neat iOS and Android app
free
Expense management with real-time notifications
free
Multilingual customer support
free
Cards
Neat Prepaid MasterCard
FREE
Transaction Refund
HK$4
Card Replacement
HK$50
ATM Withdrawal
2%
HK$25 MINIMUM FEE
Foreign Merchant Fee*
1.5%
Inactivity Fee **
HK$12.5
PER MONTH

* Most merchants in Hong Kong use local payment processors, even if they are an international brand. Some merchants (e.g. UBER) use payment processors outside of Hong Kong and a 1.5% fee applies. To check the merchant country, press the transaction in the Neat App and you will be able to view all details.
** Inactivity fee will be charged after 6 months of consecutive inactivity. No inactivity fee will be charged if the balance is ZERO.

Incoming Payments
FPS & Standard Local Bank Payment
free
Express Local Bank Payment (CHATS)
HK$15
International Payment
HK$50
ATM Cash Deposit
FREE
Outgoing Payments
Neat Card
FREE
Local Bank Transfer
COMING SOON
International Bank Transfer
COMING SOON

Stay on top of your spending

Financial solutions made simple, with service that’s focused on you.
Sign Up

Product

Neat Business
Neat Personal

Company

The Story
Testimonials
Careers
Partners
Blog

Support

FAQ
Contact Us

Social

Facebook
Twitter
LinkedIn
Instagram

Legal

Privacy Policy
Terms & Conditions
© Neat Ltd. 2018
MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.
The Neat Card is issued by ePaylinks Technology Co. Ltd (“ePaylinks”), a licensed MasterCard® prepaid card issuer in Hong Kong. ePaylinks holds Stored Value Facility “SVF” license SVF0011 issued by the Hong Kong Monetary Authority (“HKMA”)